Frequently Asked Questions – Updated Regularly

game98 FAQ – Answers for Pakistani Players Explained

Whether you are brand new to game98 or have been playing for a while, this FAQ covers every common question Pakistani players ask — from creating an account and making PKR deposits, to understanding bonuses, withdrawing winnings, and keeping your gaming responsible. Find your answer below or use the search to go straight to what you need.

What's covered in this FAQ
Account registration & login
Deposits via Easypaisa & JazzCash
Withdrawals & processing times
Bonuses, welcome offer & promotions
Games – slots, crash, Ludo & more
Security & responsible gaming
60+
Questions Answered
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Account
Deposits
Withdrawals
Bonuses
Games
Safety

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Account – Registration & Login

Account Registering at game98 takes under two minutes. Go to game98.click/register, enter your full name (as on your CNIC), Pakistani mobile number, and date of birth. Then choose a username and password. Finally, select your currency (PKR), optionally set a deposit limit, and tick the Terms and Conditions box. Your account is live the moment you submit — no waiting, no email verification required before your first deposit.

Account The minimum age is 18. When you register, you confirm that you are at least 18 years old. game98 enforces this strictly. If an account is found to belong to someone under 18, it is closed immediately and any balance is forfeited. There are no exceptions to this rule.

Account No. game98 enforces a strict one-account-per-person rule. Each individual may hold only one registered account. If duplicate accounts are detected, both are closed and any balances are forfeited. If you have forgotten your login details, use the Forgot Password link or email support@game98.click — do not create a second account.

Account Click "Forgot password?" on the login page at game98.click/login. Enter your registered Pakistani mobile number or email address. game98 will send a one-time PIN or password reset link to that contact. Follow the instructions to set a new password. If your registered mobile number has changed, email support@game98.click from your registered email with the subject "Password Reset Request" and the support team will verify your identity and help you regain access.

Account Contact game98 support at support@game98.click to request a contact detail update. For security, you will be asked to verify your identity — typically by confirming details only the account owner would know, such as recent transaction amounts or your CNIC registration date. game98 cannot update mobile numbers or email addresses through the self-service account settings due to security restrictions.

Account Accounts are locked automatically after 5 consecutive failed login attempts. Wait 15 minutes and try again using the correct credentials. If the lock persists, email support@game98.click with the subject "Account Locked" and your registered mobile number. The support team will verify your identity and unlock the account — typically within one working hour.

Deposits

Deposits game98 supports Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer via IBFT, and Pakistani bank-issued Visa or Mastercard debit and credit cards. All transactions are in Pakistani Rupees (PKR) — no currency conversion and no hidden exchange rate charges. Choose whichever method you already use in your daily life.

Deposits The minimum deposit at game98 is Rs 100 for Easypaisa, JazzCash, NayaPay, and SadaPay. For IBFT bank transfers and card payments, the minimum is Rs 500. There is no maximum deposit limit by default, though responsible gaming deposit limits you set in your account settings will override the platform maximum.

Deposits Easypaisa, JazzCash, NayaPay, and SadaPay deposits are credited to your game98 balance within seconds of the transfer being confirmed. IBFT bank transfers typically take 1 to 3 business hours, depending on the sending bank. Card deposits process within 5 minutes. If a deposit has not appeared after the expected time, check your payment method's transaction history to confirm it was sent, then contact support@game98.click with the transaction reference.

Deposits game98 does not charge any deposit fees. The full amount you send arrives in your game98 balance. Your payment provider (Easypaisa, JazzCash, your bank, etc.) may apply their own standard transaction charges — check with your provider if you are unsure. game98 has no control over third-party provider fees.

Deposits This is rare but it does happen — particularly with mobile wallet transactions during peak periods. First, wait 30 minutes and check your game98 balance again, as some transactions have a short processing delay. If the balance has still not updated, email support@game98.click with the subject "Failed Deposit" and include: your game98 username, the payment method used, the amount in PKR, the time and date of the transfer, and your transaction reference number from your payment app. The team will investigate and resolve it, usually within 24 hours.

Withdrawals

Withdrawals Log in to your game98 account, go to Cashier → Withdraw, enter the amount you want to withdraw, and select your preferred method (the same method you used to deposit is recommended for fastest processing). Confirm the request. Withdrawals to Easypaisa and JazzCash are processed in under 5 minutes. IBFT bank transfers complete within 1 to 3 business hours during business days.

Withdrawals The minimum withdrawal at game98 is Rs 200 for mobile wallet methods (Easypaisa, JazzCash, NayaPay, SadaPay) and Rs 1,000 for IBFT bank transfers. There is no minimum for card withdrawals above the standard bank processing threshold. The maximum per single withdrawal request is Rs 500,000 for wallet methods and Rs 1,000,000 for bank transfers.

Withdrawals The most common reasons for a withdrawal delay are: (1) your account identity has not yet been verified — game98 may request CNIC verification for first-time large withdrawals; (2) you have an active bonus with an incomplete wagering requirement — bonus funds must meet wagering conditions before the associated balance can be withdrawn; (3) the withdrawal was submitted during a high-traffic period. If your withdrawal has been pending for more than 6 hours, contact support@game98.click with your withdrawal reference number.

Withdrawals game98 does not charge withdrawal fees on any method. The amount you request is the amount that lands in your wallet or bank account. Your payment provider may charge their standard incoming transfer fee — check with them if you are unsure. game98 has no control over any fee that your bank or mobile wallet provider applies on their side.

Bonuses & Promotions

Bonuses New players who register and make their first deposit at game98 receive a 100% match bonus up to Rs 10,000. Deposit Rs 1,000 and get Rs 1,000 extra; deposit Rs 10,000 or more and receive the full Rs 10,000 bonus. The bonus is credited automatically — no promo code is needed. It has a 3× wagering requirement, meaning if you receive a Rs 5,000 bonus, you need to wager Rs 15,000 before that bonus converts to withdrawable cash.

Bonuses A wagering requirement (sometimes called rollover or playthrough) is the total amount you need to wager before a bonus balance converts to real, withdrawable cash. At game98, the welcome bonus has a 3× requirement on the bonus amount. So a Rs 3,000 bonus requires Rs 9,000 in total wagers before it is cleared. Your progress towards the wagering requirement is visible in the Bonus Centre in your account dashboard.

Bonuses game98 runs a range of ongoing promotions for existing players: weekly cashback on net losses, Friday reload bonuses for a percentage match on Friday deposits, PSL season specials during Pakistan Super League, referral bonuses when friends you invite make their first deposit, and occasional free spin campaigns on selected slots. All current offers are listed on the Promotions page.

Bonuses Bonuses are credited automatically within 5 minutes of a qualifying deposit. If yours has not appeared: (1) check that your deposit met the minimum qualifying amount for the bonus; (2) confirm you do not have an existing active bonus — some offers cannot run simultaneously; (3) wait 10 minutes and refresh your Bonus Centre. If the bonus is still missing after 15 minutes, contact live chat or email support@game98.click with your deposit reference number and the name of the promotion.

Bonuses If you want to withdraw before completing the wagering requirement, you can — but the active bonus will be forfeited and removed from your balance. Only your real-money cash balance (not the bonus portion) will be available for withdrawal. game98 recommends completing wagering requirements before withdrawing to maximise the value of your bonus. The decision is entirely yours.

Games

Games game98 offers over 200 games across several categories: slots (classic reels, video slots, jackpot titles), crash games (real-time multiplier games popular with Pakistani players), Ludo (digital Ludo with real PKR stakes), Andar Bahar (the traditional card game from South Asia), fishing games (skill-and-luck shooting games), and live cricket score betting. All games load directly in your browser with no download required.

Games Yes. All games at game98 use certified Random Number Generator (RNG) systems to produce outcomes. This means every spin, every card draw, every crash multiplier is independently and mathematically random — the result of one round has absolutely no influence on the next. game98 publishes RTP (Return to Player) percentages for all slots and games so you know exactly what to expect on average over time.

Games No download is required. game98 runs entirely in your mobile or desktop browser. Simply open game98.click on Chrome (recommended for Android), Safari (recommended for iPhone), or any modern browser, log in, and every game is immediately accessible. The site is fully responsive and works on all screen sizes — from the smallest Pakistani budget Android phones to large desktop monitors.

Games A crash game is a real-time multiplier game. A multiplier starts at 1× and rises continuously — sometimes slowly, sometimes very quickly. Your job is to cash out before the multiplier "crashes" to zero. If you cash out at 2.5×, your bet is multiplied by 2.5. If you do not cash out before the crash, your bet is lost. The crash point is determined by an RNG and is completely unpredictable — that is what makes it exciting. Crash games are among the most played titles at game98 by Pakistani players.

Games The Live Cricket Score section at game98 provides real-time match scores for international and domestic cricket including PSL. You can follow live matches and place in-play bets on outcomes such as next wicket, next over runs, match winner, and more. Winnings are credited immediately to your game98 PKR balance after the betting market settles.

Safety & Responsible Gaming

Safety Log in to game98, go to Account Settings → Responsible Gaming, and set daily, weekly, or monthly deposit limits. Reductions apply immediately. Increases require a mandatory 24-hour waiting period before the higher limit takes effect — this asymmetry is intentional. All responsible gaming tools at game98 are free, available at any time, and never negatively affect your account standing.

Safety Self-exclusion is a tool that locks your account from all gaming activity for a minimum of 6 months. During this period you cannot log in, deposit, or place bets. game98 also removes you from all marketing communications. Self-exclusion is processed within 24 hours of the request and cannot be reversed until the minimum period expires. To apply, email support@game98.click with the subject "Self-Exclusion Request." Read more on the Responsible Gaming page.

Safety Yes. game98 uses TLS encryption on all data transmission — login, deposits, and personal information. Your password is stored hashed (never in plain text). Two-factor authentication is available for extra login security. game98 never sells or shares your personal data with third parties for marketing. Full details are in the Privacy Policy.

Safety Yes. game98 offers a cooling-off period of 1 to 30 days through Account Settings → Responsible Gaming. During a cooling-off period, your account is inactive — you cannot log in or deposit — but your balance and data are preserved. At the end of the period, the account reactivates automatically. Cooling-off periods cannot be cancelled once set. If you want a longer break, use the self-exclusion option instead.

Safety Yes. Email support@game98.click with your concerns and any account details you know. game98 takes third-party concerns seriously, investigates them, and takes appropriate action. Due to privacy rules, we cannot share specific account information with third parties, but we can act on accounts where a genuine concern is confirmed. For more information, visit the Responsible Gaming page.

Everything You Need at game98 – A Quick Overview

These six things are what Pakistani players ask about most. Each one has a dedicated section in the FAQ above — but here is the short version.

Free Registration in 2 Minutes
Creating a game98 account is completely free and takes under two minutes. You need your name, Pakistani mobile number, and date of birth. No documents are required to start playing. Your account is live the moment you complete registration — no waiting period, no email confirmation needed before your first deposit.
PKR Deposits via Easypaisa & JazzCash
game98 is built for Pakistani players. Every deposit and withdrawal happens in Pakistani Rupees with no currency conversion. Easypaisa and JazzCash deposits arrive in your balance in seconds. The minimum is just Rs 100 — making game98 accessible whether you want to start small or play at higher stakes.
Fast Withdrawals
Withdrawals to Easypaisa and JazzCash are processed in under 5 minutes. Bank transfers complete in 1 to 3 business hours. game98 charges no withdrawal fees. Your PKR winnings go directly to the wallet or bank account you choose, with no unnecessary delays or hidden deductions.
Welcome Bonus Up to Rs 10,000
New players receive a 100% first deposit match of up to Rs 10,000. Credited automatically — no codes needed. The bonus has a 3× wagering requirement and can be used across slots, crash games, Ludo, Andar Bahar, and fishing games. After the welcome bonus, regular promotions keep the value going every week.
200+ Games, No Download
game98 offers over 200 games playable directly in your browser — no app download, no plugin. Slots, crash games, Ludo, Andar Bahar, fishing games, and live cricket betting. All games use certified RNG systems for fair, random outcomes. RTP percentages are published for complete transparency on what you can expect from each game.
Responsible Gaming Tools Built In
game98 takes player wellbeing seriously. Deposit limits, session timers, reality check pop-ups, cooling-off periods, and self-exclusion are all available in Account Settings at no cost. Limit reductions apply immediately. game98 also proactively monitors account patterns and reaches out to players whose activity suggests they might need support.
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Why Thousands of Pakistani Players Trust game98

The question game98 gets asked most — especially by players who are new to online gaming platforms in Pakistan — is simply: can I trust you with my money? It is a fair question, and here is the honest answer.

game98 has served Pakistani players for years. In that time, every single legitimate withdrawal request has been honoured and every game on the platform uses certified RNG technology. The platform runs entirely in PKR, meaning what you deposit is what you get, and what you win is what you receive. There are no hidden fees, no bait-and-switch bonuses with unreachable wagering requirements, and no confusing currency conversions eating into your balance.

The FAQ on this page exists because game98 believes players should understand exactly how the platform works before and after they deposit. An informed player is a happier player, and happy players are the reason game98 exists. If something is not covered here, the 24/7 support team is one message away.

If you have a question that is not answered in this FAQ, email support@game98.click with "FAQ Question" in the subject line. If your question is common enough, it will be added to the next FAQ update.

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Understanding game98 Bonuses – The Plain Truth

Bonuses are one of the topics that generate the most FAQ questions at game98, and the most confusion in online gaming generally. So here is how game98 bonuses actually work — in plain language.

When game98 offers a 100% welcome bonus up to Rs 10,000, it means: deposit Rs 5,000, receive Rs 5,000 extra in your bonus balance, giving you Rs 10,000 to play with. The bonus amount is not immediately withdrawable — it needs to be wagered 3 times before it converts to real cash. This is called the wagering requirement or rollover. A 3× requirement is significantly lower than the industry average of 30–40×, which makes game98 bonuses genuinely more accessible.

After the welcome bonus, game98 regularly adds promotions to the Promotions page — cashback, reload bonuses, and PSL season offers are all updated there. All promotions at game98 are subject to the same straightforward Terms and Conditions, with no hidden traps.

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Playing at game98 on Your Mobile in Pakistan

The majority of game98's Pakistani players use their smartphones — and the platform is designed specifically for this. There is no app to download from any store. Simply open your browser (Chrome on Android, Safari on iPhone), go to game98.click, and the site automatically adapts to your screen size and touch interface.

All games, all account functions — deposits, withdrawals, bonus claims, live chat support — are fully accessible on mobile. Even on a basic 4G connection, games load quickly because game98 optimises its content for Pakistani mobile networks. If you are on a slower connection, slots and Ludo tend to load fastest; crash games and live cricket are also optimised but benefit from a slightly stronger signal.

You can add game98.click to your phone's home screen for an app-like experience without any download. On Android: tap the three-dot menu in Chrome, select "Add to Home Screen." On iPhone: tap the Share button in Safari, then "Add to Home Screen." The icon will appear on your home screen like any other app, but without using any storage space beyond the browser cache.

game98 works on all Pakistani networks including Jazz, Zong, Telenor, Ufone, and PTCL broadband. If you experience issues on one network, try switching to mobile data or Wi-Fi and the problem usually resolves itself.

Questions Answered – Now It's Time to Play

Ready to join game98? Register free in 2 minutes, claim your welcome bonus of up to Rs 10,000 on your first deposit, and start playing 200+ games in PKR right away.