Important: These Terms and Conditions constitute a legally binding agreement between you and game98. By accessing the platform, registering an account, or placing any bet, you confirm that you have read and agreed to these terms in full. If you do not agree, you must not use the game98 platform.
1. Eligibility
game98 is an online gaming platform operated for adult players. You must meet all of the following conditions to open and maintain an account:
- You must be at least 18 years of age at the time of registration. game98 operates a zero-tolerance policy on underage gaming. If we determine at any point that an account holder is under 18, the account will be suspended immediately, all pending withdrawals will be frozen pending investigation, and any bonuses will be forfeited.
- You must be a real individual — not a company, trust, partnership, or other legal entity. All accounts at game98 must belong to a single natural person.
- You must have full legal capacity to enter binding contracts under the laws of Pakistan.
- You must not already hold an active or previously closed game98 account. Duplicate accounts are strictly prohibited and will be closed without notice.
- You must not be listed on any international fraud, money laundering, or sanctions database.
game98 reserves the right to request proof of age, identity, or address at any time. Failure to provide requested documents within 7 days may result in account suspension until the documents are received and verified.
2. Registration
When you register an account with game98, you agree to provide accurate, current, and complete information. This includes your full legal name, valid Pakistani mobile number, date of birth, and a valid email address. You are responsible for keeping this information current — if your contact details change, update them in your account settings promptly.
You may only hold one account on game98. This restriction applies across devices, IP addresses, phone numbers, email addresses, and payment methods. If you share a household with another player, please contact support before registering — we review household multi-account situations individually. Using multiple accounts to claim a promotion multiple times is treated as bonus abuse and all accounts involved will be suspended.
game98 may verify your identity at registration or at any subsequent point using the information you provided. We may ask for a copy of a valid CNIC, utility bill, or bank statement. This is a standard Know Your Customer process. Verified accounts benefit from higher withdrawal limits and faster processing times.
Providing false information during registration — including a false date of birth, a name that does not match your CNIC, or contact details belonging to someone else — is grounds for immediate permanent account closure and forfeiture of all balances.
3. Account Security
Your game98 account is your personal responsibility. You must keep your login credentials — username, password, and any two-factor authentication codes — strictly confidential. Do not share your password with anyone, including friends or family members. game98 will never ask for your password via email, chat, or phone.
If you suspect that your account has been accessed without your authorisation, contact game98 support immediately at support@game98.click. We will investigate and, where appropriate, freeze the account to prevent further unauthorised access. Until you notify us, you bear full responsibility for any activity on your account.
game98 strongly recommends enabling two-factor authentication, available in your account security settings. This adds a one-time PIN step to every login and significantly reduces the risk of unauthorised access.
4. Deposits
game98 accepts deposits exclusively in Pakistani Rupees (PKR). The minimum deposit is Rs 100. All deposits must be made from a payment method registered in your own name — you may not use payment accounts belonging to another person, including family members.
Accepted deposit methods include Easypaisa, JazzCash, NayaPay, SadaPay, Interbank Fund Transfer (IBFT), and Visa/Mastercard debit or credit cards issued by Pakistani banks. Deposits made by methods not listed in your account payment section will not be credited and cannot be refunded until the source is verified.
Deposits are processed immediately in most cases. If a deposit does not reflect in your balance within 15 minutes, contact support with your transaction reference number. game98 does not charge deposit fees, though your payment provider may apply their own fees.
game98 may request source of funds verification for deposits exceeding Rs 100,000 in a single transaction or Rs 500,000 in a calendar month. This is a standard financial compliance requirement. Accounts will remain active during the verification period but withdrawals may be held until the process is complete.
5. Withdrawals
You may request a withdrawal of your real-money balance at any time, subject to the conditions below. The minimum withdrawal amount is Rs 200. Withdrawals can only be processed to a payment method you have previously used to deposit — game98 does not send withdrawals to third-party accounts.
Standard withdrawal processing times are as follows: Easypaisa and JazzCash under 5 minutes; NayaPay and SadaPay under 15 minutes; IBFT bank transfer within 1 to 3 business hours; Visa/Mastercard up to 5 business days depending on the issuing bank.
VIP Gold, Platinum, and Diamond tier players receive prioritised withdrawal processing regardless of method. game98 does not charge withdrawal fees for the first three withdrawals per calendar month. Subsequent withdrawals within the same month may attract a processing fee of Rs 25 per transaction — this fee is displayed before you confirm the withdrawal request.
game98 may delay or refuse a withdrawal if the account has not completed identity verification, if there are concerns about bonus abuse, if there is an open dispute on the account, or if the withdrawal triggers a financial compliance review. In all such cases, game98 will notify you via email or in-account message and aim to resolve the situation within 5 business days.
6. Bonuses and Promotions
game98 offers a range of promotional bonuses including welcome deposits matches, weekly cashback, Friday reload bonuses, referral rewards, and seasonal offers. All promotions are subject to the specific terms published on the Promotions page, which should be read alongside these general terms.
General Bonus Rules
- Bonuses are credited in PKR and can only be used on game98 games. They cannot be transferred to another account.
- Only one deposit bonus is active at any time. Depositing while a bonus is active does not trigger a second bonus automatically.
- Wagering requirements must be met before bonus funds can be withdrawn. The specific requirement is stated on each promotion's terms. General platform wagering requirements range from 3× to 5× the bonus amount.
- Wagering contributions: slots and crash games contribute 100%; fishing games contribute 100%; Andar Bahar live tables contribute 50%; Ludo contributes 100%.
- If you withdraw real-money funds while a bonus is active and the wagering requirement has not been met, the remaining bonus balance and any winnings generated from it will be forfeited.
- Bonuses expire as stated in individual promotion terms. Expired bonus funds are automatically removed from your account.
Bonus Abuse
game98 takes bonus abuse seriously. Actions that constitute abuse include: opening multiple accounts to claim the same promotion more than once; using bonus funds in a pattern designed to artificially meet wagering requirements with minimal risk (such as placing very large single bets on high-RTP options immediately before withdrawal); and coordinating with other players to mutually complete wagering requirements through collusion.
If game98 determines that a player has abused any promotion, all bonuses and winnings derived from that bonus will be voided, the deposit used to trigger the bonus will be returned, and the account will be suspended. Repeat offenders will be permanently banned.
7. Game Rules and Fairness
All games available at game98 use a certified Random Number Generator for outcome determination. The RNG is audited by an independent third party and cannot be influenced by game98 staff, by game settings, or by the size or history of your bets. Every spin, card deal, crash round, dice roll, and fish shot is independently random.
Published Return to Player (RTP) figures for each game represent the theoretical long-run return and are not guarantees of performance in any individual session. Short-term results can vary significantly from the stated RTP due to the inherent variance in random outcomes.
In the event of a game malfunction, technical error, or interrupted connection that affects a round in progress, game98 will investigate the round using server-side logs. If the malfunction prevented a fair outcome from being determined, the round will be declared void and the stake returned to your balance. If the round completed correctly on the server despite a display or connection issue on your end, the server result stands.
game98 reserves the right to void any bet placed as a result of an obvious error in displayed odds or game settings — for example, a crash game that displays incorrect multipliers due to a software fault. In such cases, stakes are returned. This provision will not be applied unreasonably.
8. Prohibited Conduct
The following activities are strictly prohibited on game98. Engaging in any of them will result in account suspension, forfeiture of balance, and may be reported to relevant authorities:
- Using automated software, bots, scripts, or any tool that interacts with game98 without human input.
- Attempting to exploit software bugs, display errors, or system vulnerabilities for financial gain. Any bugs discovered must be reported to support — exploiting rather than reporting them is a serious violation.
- Colluding with other players to manipulate game outcomes — for example, coordinating bets in multiplayer games to guarantee one player wins at others' expense.
- Laundering money through game98 — depositing funds, placing minimal low-risk bets, and withdrawing to create the appearance of legitimate gambling winnings.
- Using a VPN, proxy, or other technology to disguise your location or identity.
- Opening an account on behalf of someone else, particularly a minor.
- Threatening, harassing, or abusing game98 staff or other players through any communication channel.
- Attempting to reverse-engineer, copy, or reproduce any part of the game98 platform.
9. Responsible Gaming
game98 is committed to promoting responsible gaming. We recognise that for a small number of players, gaming can become problematic. The platform provides a set of tools designed to help all players stay in control of their gaming activity.
Available tools include daily, weekly, and monthly deposit limits; session time reminders; cooling-off periods from 1 to 30 days; and full self-exclusion for a minimum of 6 months. These can be accessed through your account settings at any time. Self-exclusion requests are processed within 24 hours and cannot be reversed for the minimum exclusion period once applied.
If you feel your gaming has become a problem, or if someone close to you has expressed concern about your gaming activity, please visit our Responsible Gaming page for information and self-help resources. You can also contact our support team directly — any request relating to responsible gaming tools is treated as a priority regardless of the time of day.
game98 staff are trained to identify signs of problem gambling. If our team identifies concerning patterns in your account activity, we may reach out proactively and may apply account restrictions in your best interest, even without an explicit request from you.
10. Intellectual Property
All content on the game98 platform — including but not limited to the website design, graphics, logos, game titles, software code, and text — is the property of game98 or its licensed suppliers. You may not copy, reproduce, distribute, display, or create derivative works from any part of the platform without explicit written permission from game98.
The game98 name, logo, and brand identity are proprietary trademarks. You may not use them in any commercial or promotional context without authorisation. This includes using the game98 brand in social media handles, channel names, or affiliate marketing materials without a signed affiliate agreement.
11. Limitation of Liability
game98 provides the platform on an "as is" basis. While we make every reasonable effort to ensure the platform is available, functional, and secure, we do not guarantee uninterrupted availability. Planned maintenance windows are announced in advance where possible. Unplanned outages are addressed as quickly as possible.
game98 is not liable for losses arising from: connection interruptions on your end; your device's failure to display game results accurately; your decision to continue playing after experiencing technical issues; or changes in the value of PKR. game98's maximum liability in any situation is limited to the amount you deposited in the session during which the issue occurred.
game98 is also not liable for losses resulting from your own violation of these Terms — for example, losses that occur after you have shared your login credentials with another person, or losses in a session that should not have occurred because you are ineligible to hold an account.
12. Disputes
If you believe that a game outcome, transaction, or account action was incorrect, you should contact game98 support within 7 days of the event in question. Disputes raised more than 7 days after the relevant event may not be investigated due to the limitations of log retention. Provide as much detail as possible — your username, the game name or transaction reference, the date and approximate time, and a clear description of what you believe went wrong.
game98 will investigate all disputes and respond within 5 business days. If investigation requires access to third-party game provider logs, the response time may extend to 10 business days. During investigation, the relevant balance or round is placed on hold. The outcome of the investigation is final and binding on both parties.
Raising a chargeback with your bank or payment provider for a game98 transaction before contacting game98 support constitutes a breach of these Terms. game98 will contest all chargebacks and may suspend the account pending resolution.
13. Amendments to These Terms
game98 may update these Terms and Conditions at any time. When we do, we will post the revised version on this page with an updated "Last Updated" date, and we will send a notification to your registered email address or display a notice in your account upon your next login. Continued use of the platform after the effective date of any change constitutes acceptance of the revised terms.
If a proposed change materially affects your rights — for example, changes to withdrawal fees or significant new restrictions — we will provide at least 14 days' notice before the change takes effect. Minor updates such as clarifications of existing terms or corrections of typographical errors take effect immediately.
It is your responsibility to check these Terms periodically. The current version is always the authoritative version. Older versions are archived and can be provided on request via support.
14. Contact Us
If you have questions about any clause in these Terms, or if you need to report a concern about your account, a game outcome, or responsible gaming, you can reach the game98 team through the following channels:
- Email: support@game98.click
- Live Chat: Available 24/7 through the chat button in your account dashboard
- FAQ: Visit the FAQ page for quick answers to common questions
game98 support operates 24 hours a day, 7 days a week. Live chat responses typically arrive within 5 minutes. Email responses are provided within 6 hours during peak periods and within 24 hours at all other times.
These Terms and Conditions were last reviewed and updated in January 2025. By using game98, you confirm you are 18 or older, that you have read these terms, and that you agree to be bound by them. If you do not agree, please do not use the game98 platform. Questions? Reach us at support@game98.click.